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Customer Care Officer

  • Tokopedia PT
  • DKI Jakarta -

  • Administrative & Customer Relationship

Info Detil :

  • Dirahasiakan
  • Full Time
  • Pria, Wanita
  • Minimal D3
  • Fresh Graduate
  • Berakhir 29 November 2018


Customer Care Officer


Our first DNA is "Focus on Customer". Yes, we consider customer as the part of our big family! So, we always striving to build useful products for our dear customer. But a useful product means nothing without good service. So if you have good communication and problem solving skills, join us to give the world class service and experience for all users in Tokopedia. Responsibilities Communicating courteously with customer by email, social media, and face to face. Be able to handle complains. Fostering good relation with customers. Responding to incoming phones enquiries


Candidate must possess at least a Diploma/Bachelor degree in any major. Maximum age 25 years old. Excellent in listening skills, understand exactly what customers require. Strong problem solving skill. Good in using Indonesian language, both oral and written, in accordance with EYD. Willing to be placed in any Customer Care position depend on your qualifications (Email / Social Media / Call Center) Ready to be assigned on shifting work schedule (Day/Night). Apply

Tentang Perusahaan

We are an internet company that allows individuals and business owners in Indonesia to open and manage their own online stores easily and for free. Tokopedia provides a better online selling experience to the sellers, so that the sellers can provide a better online shopping experience to their customers.

Info Perusahaan

  • Wisma 77 Tower 2 Lantai 2, Jl. Letnan Jenderal S. Parman Kav. 77, Slipi, Palmerah, Wisma 77 Tower 2, Jakarta Barat 11410
  • hrd@tokopedia.com
  • +622180647333
  • 448 karyawan
  • https://www.tokopedia.com